❓ Frequently Asked Questions – HIMIDIAG.com
1. What is HIMIDIAG.com?
HIMIDIAG.com is the official online platform of Himilcon Pharma, offering a wide range of rapid diagnostic test kits (RDTs). Our mission is to provide healthcare professionals and distributors with affordable, accurate, and fast diagnostic tools made in Tunisia.
2. What types of diagnostic tests are available on HIMIDIAG.com?
We offer a complete range of lateral flow tests, including:
- Pregnancy (hCG 25 mIU/mL)
- HIV 1/2
- Hepatitis B (HBsAg) & C (HCV)
- Troponin I
- CRP / PCT
- PSA
- Vitamin D
- Helicobacter pylori antigen
- FOB (Fecal occult blood)
- Urinalysis 10 parameters
3. Are your diagnostic kits certified?
Yes. Our tests are manufactured under ISO 9001 & ISO 13485 standards, and meet international quality benchmarks. CE marking and FDA registration are in progress to support global compliance.
4. Can I buy directly from HIMIDIAG.com?
Yes. Healthcare professionals, clinics, pharmacies, and distributors can order directly through our platform. For large or recurring orders, please request a custom quote.
5. Do you ship internationally?
Absolutely. We ship globally via trusted carriers (DHL, FedEx, Aramex) and assist with all export documentation and customs procedures.
6. What is the minimum order quantity (MOQ)?
MOQ depends on the product type:
- Local orders (Tunisia): 1 box (20 tests)
- International orders: Typically 1,000 tests, negotiable for new partners
- Online shop 20 Tests per box
7. How can I become a distributor?
To become an authorized distributor, please contact us at info@hph.tn with your:
- Company profile
- Region of operation
- Product interests
We’ll reply within 48 hours.
8. Do you offer OEM or private labeling?
Yes. We support OEM and white-label packaging for partners needing custom branding, design, or instructions in local languages.
9. Can I request free samples?
Yes, samples are available upon request (shipping fees may apply). Please email info@hph.tn to confirm availability for your country.
10. What are the delivery times?
- Tunisia: 2–4 working days
- Africa / Middle East: 5–10 days
- Europe / International: 7–15 days
(Varies with customs and courier schedules)
11. What payment methods are accepted?
We accept:
- Bank wire transfers
- Cash on delivery (in Tunisia)
- Online payments (coming soon)
12. What support do you offer after the sale?
We provide:
- Technical support
- Certificates of Analysis (COA)
- Instructions for Use (IFU)
- Training webinars (on demand)
📩 Need More Help?
We’re here to support your diagnostic needs.
🌐 Website: www.himidiag.com
📧 Email: info@hph.tn
📍 Address: Industrial Zone, Béja Nord, Tunisia
📞 Phone / WhatsApp: +216 25 104 042
💬 HIMIDIAG – Rapid Diagnostic Tests You Can Trust.