TERMS AND CONDITIONS

Website: www.himidiag.com
Operated by Himilcon Pharma

1. Company Information

Himidiag.com is operated by:

Himilcon Pharma
Industrial Zone Béja Nord
Béja, Tunisia
Email: info@hph.tn
Phone: +216 25 101 042

Himilcon Pharma is a manufacturer and distributor of in vitro diagnostic (IVD) rapid tests for professional and authorized use.

2. Acceptance of Terms

By accessing, browsing, or purchasing from this website, you agree to be legally bound by these Terms and Conditions.

If you do not agree, you must not use this website.

3. Products

Himilcon Pharma manufactures and sells rapid diagnostic tests including but not limited to:

• HIV 1/2 Rapid Tests

• Hepatitis B (HBsAg) Rapid Tests

• Hepatitis C Rapid Tests

• Troponin Rapid Tests

• H. pylori Rapid Tests

• Pregnancy (HCG) Tests

• Other lateral flow immunochromatographic assays

All products are intended for professional use unless explicitly stated otherwise.

Certain products may be restricted in some countries and may require special authorization.

4. Orders

• All orders are subject to availability and acceptance.

• Himilcon Pharma reserves the right to refuse or cancel any order.

• Prices may be updated without prior notice.

• Minimum Order Quantities (MOQ) may apply for certain products.

An order confirmation does not constitute final acceptance until payment is received and shipment is confirmed.

5. Pricing and Payment

• Prices are listed in USD unless otherwise specified.

• Payment must be completed prior to shipment.

• Accepted payment methods will be specified at checkout.

• Bank charges and transfer fees are the responsibility of the buyer.

6. International Sales & Customs Responsibilities

Himilcon Pharma sells products worldwide.

The Buyer is solely responsible for:

• Compliance with local import regulations

• Customs clearance procedures

• Import licenses and permits

• Payment of customs duties, VAT, or any local taxes

• Regulatory approval in the destination country

Himilcon Pharma shall not be held responsible for:

• Customs delays

• Seizure by local authorities

• Import restrictions in the destination country

• Additional fees imposed by customs authorities

By placing an order, the Buyer confirms that the products are legally permitted in their country.

7. Shipping

• Shipping costs are calculated at checkout or provided via quotation.

• Delivery times are indicative and not guaranteed.

• Risk transfers to the Buyer upon shipment (EXW or agreed Incoterm).

Himilcon Pharma is not responsible for delays caused by carriers or customs authorities.

8. Regulatory Disclaimer

Products sold by Himilcon Pharma may be:

• CE-marked where applicable

• For Research Use Only (RUO) when specified

• For Professional Use Only

It is the Buyer’s responsibility to verify local regulatory requirements before purchase.

9. Returns and Refunds

Due to the nature of medical diagnostic products:

• Returns are only accepted in case of manufacturing defect.

• Claims must be made within 7 days of receipt.

• Products must remain unopened and in original packaging.

Himilcon Pharma reserves the right to inspect returned goods before issuing a refund or replacement.

10. Limitation of Liability

Himilcon Pharma shall not be liable for:

• Indirect or consequential damages

• Loss of business or profits

• Improper use of products

• Interpretation errors of test results

Diagnostic tests must be used according to the provided Instructions For Use (IFU).

Medical decisions must be made by qualified healthcare professionals.

11. Intellectual Property

All content on this website (logos, product names, documents, images) is the exclusive property of Himilcon Pharma and may not be reproduced without written permission.

12. Force Majeure

Himilcon Pharma shall not be liable for delays or failure to perform resulting from events beyond its reasonable control, including but not limited to:

• Natural disasters

• Pandemics

• Government restrictions

• Supply chain disruptions

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Tunisia.

Any dispute shall fall under the exclusive jurisdiction of the competent courts of Tunisia.

14. Modifications

Himilcon Pharma reserves the right to modify these Terms and Conditions at any time without prior notice. The updated version will be effective upon publication on the website.